Posts Tagged ‘Call Center’

I’m Going to Die!!

That line is usually followed by…. “because you won’t let me have my meds! I’ll sue you!!” At work, that actually is a daily occurrence. The truly sad part is 99% of the time this isn’t for cancer medication or some true life saving pharmaceutical intervention. It is normally those who want their anti-acid reflux [...]

Demonstration of Being an American

[ad#txt-ad] Let me reword that title a bit. Is the following conduct a demonstration of being an American? I would venture a guess to say no but my experience is saying yes. On my job, I get to take 120 calls a day in an 8 hour time-frame. Of those calls, 10% or about 12 [...]